Refund and Returns Policy
NOTICE OF POLICIES:
Please read through ALL carefully.
Order Confirmation
Orders are confirmed upon receipt of payment.
BWN reserves the right to cancel the order with an appropriate lead time. The performance of this agreement is contingent upon our ability to complete the Agreement. It is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control. Sometimes, things are out of our control.
Care and Handling
We are not responsible for any damage to your custom order after it has left our hands. You are responsible for providing a safe and appropriate environment for your custom order.
Fulfillment
All fulfillment details will be worked out before purchase and are included in the total purchase price.
Photography and Marketing
We reserve the right to use photos and videos of your order at our discretion without compensation.
Payment
Full payment is required at the time of purchase.
All sales are final.
Allergens
This product may come into contact with shop-wide allergens, such as eggs, nuts, and dairy products. Note: You are responsible for notifying anyone enjoying your custom order of this risk and we cannot be held accountable for any adverse reactions.
Additional non-returnable items:
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Gift cards
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Downloadable software products
Need help?
Contact us at nana@bakewithnana.com for questions related to refunds and returns.
Thank you,
Nana 🍰